Questions, answered
How does the belt work?
It combines electric warmth with selectable vibration. Three heat settings and four vibration modes let you choose your preferred combination.
Does it need to stay plugged in?
No. The supplier lists a built-in 1800 mAh rechargeable battery and USB charging. Charge it before use and follow the supplied instructions.
Will the strap fit me?
The supplier lists an adjustable elastic waistband up to 52 inches (approximately 132 cm). Measure your waist and allow for a comfortable fit.
Can I sleep with it on?
No. Use only while awake, over a layer of clothing, and check your skin regularly. Do not use while charging.
How do I care for it?
Switch off and disconnect before cleaning. Follow the supplied cleaning instructions. Do not immerse the electrical unit in water.
Where do you ship?
This product page is being prepared for Australian delivery.
What does shipping cost?
The shipping charge, if any, is shown at checkout.
When will it arrive?
Check the delivery estimate at checkout. Tracking is emailed after dispatch.
What is your refund policy?
We offer a 14 day money back guarantee. If you’re not completely satisfied, just reach out and we’ll make it right. For more information, visit our ‘Refund Policy’ in the footer of our website.
Is my payment information secure?
Yes, all transactions are processed through encrypted and secure checkout systems to protect your information.
How do I track my order?
Once your order ships, you’ll receive a tracking link via email so you can follow it every step of the way. Simply use the link or enter the tracking number on the ‘Track Your Order’ page at the top of the website or in the website menu if you’re on a mobile device.
How can I contact customer support?
Use our Contact Us form or email customerservice@bodyproper.com.au. Our support hours are Monday to Friday, 9:00 am–5:00 pm AEST, and we aim to respond within one business day.

